Privacy policy
Olive Medical Supplies (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or purchase our products.
Information we collect
We may collect:
- Your name, email address, phone number, billing address, and delivery address.
- Order details, including products purchased, order value, delivery information, and transaction history.
- Payment and billing information, which may be processed securely by third-party payment providers.
- Information you provide when contacting us, requesting support, submitting a review, or making an enquiry.
- Account information if you create an account.
- Technical information such as your IP address, browser type, device information, and website activity.
- Cookie and similar tracking information.
If you voluntarily provide health, prescription, or other sensitive information, we will handle it only where reasonably necessary to provide our products or services, respond to your request, meet legal obligations, or with your consent where required.
How we use your information
We may use your personal information to:
- Process, fulfil, and deliver orders.
- Process payments and help prevent fraud.
- Contact you about orders, deliveries, returns, enquiries, or support requests.
- Provide customer service.
- Improve our products, services, and website.
- Send marketing communications where permitted by law and according to your preferences.
- Maintain website security and prevent misuse.
- Meet legal, accounting, tax, regulatory, and insurance obligations.
- Protect our business, customers, staff, and systems.
Contact us
Olive Medical Supplies
Email: hello@harperplus.com.au
Phone: +61-467539872
Address: Australia